After the equipment is put into operation and the warranty period expires, the supplier will continue to implement life-long tracking services for the equipment. For problems that require assistance from the supplier, the supplier guarantees a clear answer within 24 hours and needs to send someone to the site The solution, and strive to arrive in a short time. In addition, spare parts urgently needed for device inspection are guaranteed to be supplied in time.
The whole set of gasifier equipment is guaranteed for 18 months or 12 months from the date of operation.